Warren Appliance INC. in Longmont, CO Open now

Reviews about Warren Appliance INC.

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  August 22, 2019, by Anna Stark
  Ordered and paid for refurb fridge/delivery/removal of old one. Greg showed up to deliver it and was very rude - refused to take old one due to not being willing to disconnect water line -which they never asked about or told me to have a plumber disconnect -and even though they had done a service call at the home prior. We had used their services before and thought they were great, but the last two times he was out, it seems like he couldn't care less. After being a jerk, he watned me to come down to the store to credit my card back for the refund so it would save him money. Aggravation and complete waste of time!
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  June 04, 2019, by Cassy Brack
  Horrible company. We bought a fridge and it stopped working 1 month later and they won't validate warranty because I don't have a ticket number, which they never said we needed for warranty- they delivered it and have our name on file. Will be filing a complaint with BBB. Don't ever shop here!
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  February 19, 2019, by Dennis Kuehl
  In FEBRUARY 2017, Warren Appliance attempted to rebuild an older model Maytag washer for us. They charged us $715.76 for the repair, and the machine was leaking when it was returned to us. First it leaked water, then oil. They claim that some other part failed right after it was returned to us. Their repair work is supposedly under warranty, so after Warren Appliance gave up on figuring out why it was leaking, they agreed to give us $500 credit IF we purchased a new washing machine through their business. We agreed to that and ordered a top loader Speed Queen washer. After approx. a week, we decided maybe we should go ahead and order a matching dryer, did so, but, due to unexpected expenses, cancelled the order after a few more days (dryer had not been shipped to Warren). In late JUNE, we were told the new washer was in the store and they would deliver it on a certain day, but no one showed up. Then there was no communication unless we initiated it. On JULY 7, we finally walked into the store to request a refund or delivery because the total price of the washer had appeared on our credit card a month earlier. The response was to treat us with disrespect and argumentative behavior reflecting intimidation. When Warren Appliance finally delivered the new washer, they only refunded $200 of the full price on the washer rather than the $500 agreed to, claiming it was because we had cancelled the dryer purchase. The dryer was never part of the settlement agreement for the $500 refund; the dryer was ordered at a later date. When Warren Appliance delivered the washer, they refused to give us the refund check unless they could take the older Maytag washer along. Maybe you will get some of those slightly used parts in your next repair? - we did use the leaky Maytag for 4 months before the new machine was delivered. They also charged $929.99 for the new washer, which we have discovered is $60 more than the UMRP Speed Queen dealer price of $869.00. Totally screwed - in so many ways. You could get lucky, but we suggest that you check around for other repair places and dealers first. This complaint posting is delayed because we gave Warren’s management a chance to settle this complaint through the Better Business Bureau, but they refused.